CallMiner is a software company that believes transformational business improvement happens when people dig beyond interaction to true understanding.
They help organizations dive deeper, move faster, and build a culture of improvement. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.
Objectives
Due to CallMiner’s rapid growth, new features needed to be developed quickly in order to meet aggressive launch plans. This meant they needed to significantly grow their development team by 15 people in three months.
Outsourcing for the first time, CallMiner needed a nearshore partner that delivered the right talent in the same time zone to meet a challenging goal. High-Caliber, Cost-Effective Staffing for the Win!
Solutions
CallMiner turned to EX Squared, a trusted nearshore partner with 20 years experience helping clients realize the benefits of lower cost, highly skilled developers in LATAM.
EX Squared worked with CallMiner to quickly find the right resources to match their unique requirements and timelines.
Results
Within a few months, the EX Squared team reached the same development velocity targets as their U.S. counterparts who had been with the company for over 10 years.
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