Lennar Homes, one of the largest home builders in the US, has been a long-time client of EX Squared.
Just as Lennar Homes has helped hundreds of thousands of families across America move into the next stage of life with a new home – EX Squared has moved Lennar into the next phase of digital evolution and created an outstanding 360 customer experience online.
With such a diverse consumer base, understanding the home buyer’s digital journey is paramount. Lennar tasked EX Squared with making their digital experience of buying a home align with the superior experience and quality of buying a Lennar home.
EX Squared provided a competitive advantage in moving them into the next phase of digital transformation by creating a personalized and 360 customer experience.
In order to deliver a truly outstanding customer service experience for Lennar, EX Squared had to develop a solution that included the following: